Presotea Upgrade
16509
page-template-default,page,page-id-16509,bridge-core-1.0.6,ajax_fade,page_not_loaded,,qode-child-theme-ver-1.0.0,qode-theme-ver-18.2,qode-theme-bridge,qode_header_in_grid,wpb-js-composer js-comp-ver-6.0.5,vc_responsive

Presotea Upgrade

Presotea v2 Upgrade

 

Scheduled Date: 18th June 2024 (TUESDAY)
Time: Between 6AM to 11AM
Emergency Contact: Jonathan (0423411717)

 

With this upgrade, our team has prepared a comprehensive guide on how to do this upgrade. As this is a major upgrade, we will be moving all of Presotea POS data from the old platform over to the new platform and we will need to make sure no one is operating the POS during that time window specified above.

 

Before you start the guide, do make sure you have

    1. Created an “Apple ID” do you can get your staff to go to the “App Store” and download the new app.
    2. Your login details for your POS Store email and Password

 

Biggest changes is in the “Client ID” section when you login. You will only need to put in “presotea” and not the full domain (presotea.com.au)

 

Once ready, please download the following PDF and you can send it to your staff that will be doing the upgrade on Tuesday morning.

Sticker Printer Troubleshooting Guide

 

If you are having the following issue with your sticker printer, please download the following troubleshooting guide.

    1. When you print from the POS the sticker label content is not align to the centre
      but to the left.
    2. Or when you print, it prints a blank sticker
    3. Print 2 sticker instead of 1 with one blank sticker (Follow Guide 2 below)